“No information is available for this page”: Know the Reasons & Solution(s)

Know the potential reasons for no page description. If want to know how to fix no information is available for this page, look at the solutions mentioned under each prominent reason for this message.

no information is available for this page description under mail.google.com domain
mail.google.com/mail page does not show a description of content on Google search

What is a page description and why does search engines show it?

Search engines show a title and a page description of the actual content present inside a page to help visitors determine what result out of hundreds can satisfy their intent of the search. This is also often accompanied by other information such as review stars, sitelinks, images, etc. But the definitive factor for a person to decide if they want to click on the link are the title and description.

title tag and meta description visualization on search results.
Source: Mangools

Search engines like Google organize the information they get by crawling content on the web and delivering the most relevant ones to their visitors. They show descriptions (Snippet) of each page along with their title so that users can determine what the page is about and if it is relevant to their search.

Website owners generally indicate this description to search engines by placing a “meta description tag” on the page. Search engines consider this tag and show it to users if it is relevant to them. Sometimes search engines create the description themselves if they think it would be more helpful to the user to show a different one.

Why There isn’t a Page Description on Google Search Results?

The most prominent reasons for “No information is available for this page” are:

  1. The webpage is blocked to crawlers in the robots.txt file but is allowed to index.
  2. Meta Robots nosnippet” tag is present or “maxsnippet” tag is set to 0 for the page.
  3. The domain is part of a redirect chain
  4. The robots.txt file is NOT present/accessible to crawlers. 

I’ll expand on each of the reasons below.

1. Webpage blocked in the robots.txt file but is allowed to index.

For the purpose of understanding this reason for no page description, you need to know what is:

  • robots.txt
  • No Index robots meta tag or X-Robots-Tag in an HTTP response header
  • difference between crawling and indexing.

Explanation/What are you talking about?

Setting up the base to help you understand the whole thing. (Skip if you already know the basic stuff)

Robots.txt contains requests to crawlers that they should crawl/not crawl a particular path/link.

Google uses robots.txt file to understand where crawlers are allowed, and where they aren’t. It also uses this file to create page descriptions. If a page is not allowed to be crawled, the meta descriptions and certain other things would not be fetched by the crawlers.

Meta robots – Noindex tag (or noindex directive in a X-Robots-Tag HTTP header directive )tells search engines not to index a particular page for search results.

According to Google, Page description information has very much to do with Robots.txt file and noindex tag.

The explanation starts here:

When a page is blocked to crawlers as specified in the Robots.txt file and allowed to be indexed normally, you see the message “no information is available on this page. Learn why”, instead of the page description on the search engine results page.

This is because –

  • Crawlers were not able to fetch the description of the page since it was blocked to them in robots.txt file.
  • Since the page is allowed to be indexed, it appears on the search results page along with just the title.

Even if you have asked the crawlers to not crawl a particular page, the webpage might be discoverable through other links. If the page is set to index, the crawlers will still index the page for showing it to relevant users. But since the robots.txt file blocked the crawler to go in a particular directory/subdirectory and the page, the crawler’s functions (creating/reading the description of the page) were not completed.

Analyzing the issue using an Example

So, this Bally Sports URL on the SERP does not show the page description.

example of disallowed url in robots but set to index

When you check the same URL using a robots.txt testing tool, you find that a particular subdirectory has been disallowed in the file.

When you inspect the robots.txt file of the domain, you will find that the /my-account/ path has been disallowed. This could have been because the pages in this path are- irrelevant to search, behind a login wall, behind a paywall, or for managing the crawl budget of the site, etc.

URL disallowed in robots.txt file triggered by a rule.

The actual URL is allowed to be indexed. It is not blocked with a noindex meta robots tag or an HTTP header directive.

To verify the indexability, you can use noindex tag test online. Here are the results from when I checked:

noindex tag and x robots tag test for checking indexing of page

The webmaster may have a pretty good explanation for keeping it indexed. It could be because there is another URL that is distributed and known everywhere else, and this distributed URL redirects to the URL we are analyzing. Another reason could be that the other URL is first used to check if the user has been logged in or for better integration of physical devices and online services.

URL disallowed in robots but indexed on search engine example.

Solution for fixing No information is available for this page:

If you are wondering how to Let Search Engines Show the Meta Description of your Page, here is the solution:

If a particular path on your site is disallowed for crawling, the solution is to make sure that the parameters mentioned in the robots.txt file do not block your subject URL.

For example, you can read this answer on Stack Exchange. “Stephen Ostermiller” asked this question where he specified a parameter in the robots.txt file for not indexing certain URLs. His subject URL (for which he was seeing no page description on search) was not explicitly disallowed in robots.txt file. But the URL was still falling under that parameter/rule set.

2. Meta Robots nosnippet tag is present or maxsnippet tag is set to 0 for the page.

Meta robots tag provides instructions to crawlers for how they should crawl or serve your page.

Explanation/What are you talking about?

Apart from directing crawlers for indexation, Meta Robots tags have other rules that help site owners to control the serving of snippets/description of the page on the search results.

You have much greater control over what content of your webpage should appear on a search results page. You can direct Google to not show any media, translations, or search box on SERP. Additionally, you can ask Google to limit the number of characters for a page description or NOT show a page description at all.

The relevant tags are:

<meta name="robots" content="nosnippet">
<meta name="robots" content="max-snippet:0">
<div data-nosnippet>a lot of text on page</div> -----HTML attribute in body

To check for these tags on your page, you can inspect using the console on Chrome, or Edge and then search for these tags, or view the source of the page and find them.

If these tags are present on a webpage, this means that you’ve asked the search engine to not show any snippet/text description of the page on the search results. Resulting in visitors seeing the message.

Solution for fixing No information is available for this page:

Search engines may pick up the relevant text as a description automatically for a certain user query, even though you have designated a meta description for that page. These directives are usually helpful when you do not want certain parts of the text to be shown as your page description, or limit description to certain characters.

  • Remove the nosnippet or max-snippet rule from the header.
  • If you want to control the number of characters for the page description, You can put in a number in place of X along with max-snippet[X] rule.

3. Domain is part of a redirect chain

If a domain is part of a redirect chain, when searched on Google, it would be the destination URL title and description that would be shown in most cases.

This is only true when the final URL in the chain is whitelisted in robots.txt. If the final URL to which it is redirected to is blocked in the robots.txt file, you will not see any page description in the search results.

final url in redirect chain blocked in robots.txt file

To investigate this issue, you can use a redirect checker tool. This can tell you more about the redirect chain. With some times, you can also look at the HTTP header response and identify if the URLs in the chain have noindex X-Robots-Tag directive.

The solution?

  • Remove the X robots Tag noindex HTTP header directive.
  • Make sure that the chain is not too long or running in a loop so that crawlers can reach the destination page and fetch the descriptions.

4. Robots.txt file is NOT present/accessible to crawlers. 

Even though a robots.txt file is made to specifically block crawlers from accessing certain parts of the site, the non-availability of the file does not generally stop crawlers from accessing page descriptions. But if there is no robots.txt file, certain pages on your site may not be crawled.

Prominent issues related to robots.txt are:

  • The robots.txt file is not available
  • The hosting provider is blocking Googlebots from accessing certain files including robots.txt
  • Because of some Server rules, Googlebot sees a different robots.txt file than what you can see in your browser.

The Solution

Check your robots.txt file in the root directory of your site. You can create robots.txt using a free online tool if it’s not created. Request the URL for indexing using the URL inspection tool.

Then let search engine crawlers crawl your site again. The description will start appearing in some time.

I have made the changes; I still see no site description. What do I do?

If you have made the required changes, please wait for some time. Depending on the crawl requests and frequency of crawlers coming on your site, this update of information might take some time. Once the URLs are crawled, you will see the change reflected in Search Results.

In some cases, you may have set the page for “noindex”, and the page is still appearing in search results with a description of “No information is available for this page. Learn Why”.

In this case, you may have set a meta robots tag to “noindex” and at the same time, you may have disallowed the crawler not to crawl that page/path etch in robots.txt. This happens because you have not allowed crawlers to read the robot directive.

The solution is to let search engines crawl that page (allow that page/directory in robots.txt) and THEN let the page be set to “noindex”. When crawler bots read the “noindex” directive on the next crawl, you will not see the page in the search results page.

Other fixes

  • Delete the sitemap from the search console and re-submit them.
  • Submit some relevant and related pages for indexing.
  • For sites like Weebly, here is a thread explaining the fix step by step that may be relevant to sites hosted on Weebly and using embed code from Nabble.
  • For blogger sites, watch this YouTube video (not in English x/). Though you can watch the guy perform the actionable on the screen.

Want to Hide the Page Description on Search Results?

So, you want to show that message that confuses people – “No information is available for this page”.

Whatever may be your case, the easiest way to do this is to use the meta robot tags. Using “Nosnippet” or “maxsnippet[0]” will work fine for this purpose.


Make sure to check these for noindex tag:

  • SEO plugin settings for noindex tags (global or for a particular post) if you have a CMS like WordPress.
  • Meta robots tags on pages
  • X robots tag in HTTP header directives

Inquisitive Much? Check Out These Posts for Further Reading:

Off Topic: Weigh in your opinion on Dark Patterns & SEO.

Let me know your particular case and how you plan to resolve it!


Siddharth is a SEO. He started his journey in digital marketing with a small blog which served as a playground for him to learn. The blogs allowed him to strategize and see the results to fruition. He has successfully completed projects as an SEO consultant for several startups. He has an MBA from Delhi School of Business (Marketing & Finance). Currently he is working from home (full time) at a digital marketing agency (startup) in Noida, India. In his free time (which he definitely has!), He likes to meet his friends ‘Offline’.

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